/* ── Support Chatbot Widget ─────────────────────────────── */

:root {
    --sc-primary: #2563eb;
    --sc-primary-hover: #1d4ed8;
    --sc-bg: #ffffff;
    --sc-surface: #f8fafc;
    --sc-border: #e2e8f0;
    --sc-text: #1e293b;
    --sc-text-light: #64748b;
    --sc-bot-bg: #f1f5f9;
    --sc-user-bg: #2563eb;
    --sc-user-text: #ffffff;
    --sc-radius: 16px;
    --sc-shadow: 0 8px 32px rgba(0, 0, 0, 0.12);
    --sc-launcher-size: 56px;
}

/* ── Reset theme styles inside widget ─────────────────── */

#sc-chat-root *,
#sc-chat-root *::before,
#sc-chat-root *::after {
    box-sizing: border-box;
}

#sc-chat-root button,
#sc-chat-root button:hover,
#sc-chat-root button:focus,
#sc-chat-root button:active {
    font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, sans-serif;
    text-transform: none;
    letter-spacing: normal;
    line-height: normal;
    box-shadow: none !important;
    outline: none;
    text-decoration: none;
    margin: 0;
    padding: 0;
}

/* ── Icon spans (theme-proof, no SVGs) ────────────────── */

#sc-chat-root .sc-btn-icon {
    display: inline-block !important;
    visibility: visible !important;
    color: #ffffff !important;
    font-style: normal !important;
    font-weight: normal !important;
    text-decoration: none !important;
    line-height: 1 !important;
    -webkit-font-smoothing: antialiased;
}

/* ── Launcher ─────────────────────────────────────────── */

#sc-launcher {
    position: fixed;
    bottom: 20px;
    right: 20px;
    width: auto;
    height: auto;
    padding: 10px 20px !important;
    border-radius: 14px !important;
    background: var(--sc-primary) !important;
    color: #fff !important;
    border: none !important;
    cursor: pointer;
    box-shadow: 0 4px 16px rgba(37, 99, 235, 0.4) !important;
    z-index: 99998;
    display: flex;
    align-items: center;
    justify-content: center;
    transition: transform 0.2s ease, box-shadow 0.2s ease;
}

#sc-launcher:hover {
    transform: scale(1.05);
    background: var(--sc-primary) !important;
    box-shadow: 0 6px 24px rgba(37, 99, 235, 0.5) !important;
}

#sc-launcher .sc-icon-chat {
    display: flex !important;
    flex-direction: column;
    align-items: center;
    gap: 3px;
    color: #ffffff !important;
    line-height: 1;
}

#sc-launcher .sc-icon-bubble {
    font-size: 26px !important;
    line-height: 1;
    color: #ffffff !important;
}

#sc-launcher .sc-icon-label {
    font-size: 12px !important;
    font-weight: 700;
    letter-spacing: 0.05em;
    text-transform: uppercase;
    line-height: 1;
    color: #ffffff !important;
}

#sc-launcher .sc-icon-close {
    display: none;
    font-size: 20px;
    color: #ffffff !important;
    line-height: 1;
}

#sc-launcher.sc-open .sc-icon-chat {
    display: none;
}

#sc-launcher.sc-open .sc-icon-close {
    display: block;
}

/* ── Panel ────────────────────────────────────────────── */

#sc-panel {
    position: fixed;
    bottom: 88px;
    right: 20px;
    width: 380px;
    max-width: calc(100vw - 24px);
    height: 520px;
    max-height: calc(100vh - 120px);
    background: var(--sc-bg);
    border-radius: var(--sc-radius);
    box-shadow: var(--sc-shadow);
    z-index: 99999;
    display: none;
    flex-direction: column;
    overflow: hidden;
    border: 1px solid var(--sc-border);
    animation: scSlideUp 0.25s ease-out;
}

#sc-panel.sc-visible {
    display: flex;
}

@keyframes scSlideUp {
    from {
        opacity: 0;
        transform: translateY(16px);
    }
    to {
        opacity: 1;
        transform: translateY(0);
    }
}

/* ── Header ───────────────────────────────────────────── */

.sc-header {
    background: var(--sc-primary);
    color: #fff;
    padding: 16px 18px;
    display: flex;
    align-items: center;
    justify-content: space-between;
    flex-shrink: 0;
}

.sc-header-title {
    font-size: 15px;
    font-weight: 600;
    letter-spacing: 0.01em;
}

.sc-header-actions {
    display: flex;
    gap: 4px;
}

.sc-header-btn {
    background: rgba(255, 255, 255, 0.18) !important;
    border: none !important;
    color: #fff !important;
    width: 30px;
    height: 30px;
    border-radius: 8px;
    cursor: pointer;
    display: flex;
    align-items: center;
    justify-content: center;
    transition: background 0.15s;
    font-size: 14px;
    padding: 0;
}

.sc-header-btn:hover,
.sc-header-btn:focus {
    background: rgba(255, 255, 255, 0.35) !important;
    color: #fff !important;
}

.sc-header-btn .sc-btn-icon {
    font-size: 16px;
    color: #ffffff !important;
}

/* ── Messages ─────────────────────────────────────────── */

.sc-messages {
    flex: 1;
    overflow-y: auto;
    padding: 16px;
    display: flex;
    flex-direction: column;
    gap: 10px;
    scroll-behavior: smooth;
}

.sc-messages::-webkit-scrollbar {
    width: 4px;
}

.sc-messages::-webkit-scrollbar-track {
    background: transparent;
}

.sc-messages::-webkit-scrollbar-thumb {
    background: #cbd5e1;
    border-radius: 4px;
}

.sc-msg {
    max-width: 85%;
    padding: 10px 14px;
    border-radius: 14px;
    font-size: 14px;
    line-height: 1.5;
    word-wrap: break-word;
    position: relative;
}

.sc-msg a {
    color: inherit;
    text-decoration: underline;
}

.sc-msg-bot {
    background: var(--sc-bot-bg);
    color: var(--sc-text);
    align-self: flex-start;
    border-bottom-left-radius: 4px;
}

.sc-msg-user {
    background: var(--sc-user-bg);
    color: var(--sc-user-text);
    align-self: flex-end;
    border-bottom-right-radius: 4px;
}

.sc-msg-time {
    font-size: 11px;
    color: var(--sc-text-light);
    margin-top: 4px;
    opacity: 0.7;
}

.sc-msg-user .sc-msg-time {
    color: rgba(255, 255, 255, 0.7);
    text-align: right;
}

/* ── Typing indicator ─────────────────────────────────── */

.sc-typing {
    display: none;
    align-self: flex-start;
    padding: 12px 18px;
    background: var(--sc-bot-bg);
    border-radius: 14px;
    border-bottom-left-radius: 4px;
}

.sc-typing.sc-visible {
    display: flex;
}

.sc-typing-dot {
    width: 7px;
    height: 7px;
    border-radius: 50%;
    background: #94a3b8;
    margin: 0 2px;
    animation: scBounce 1.4s infinite ease-in-out;
}

.sc-typing-dot:nth-child(2) {
    animation-delay: 0.16s;
}

.sc-typing-dot:nth-child(3) {
    animation-delay: 0.32s;
}

@keyframes scBounce {
    0%, 60%, 100% {
        transform: translateY(0);
    }
    30% {
        transform: translateY(-6px);
    }
}

/* ── Input area ───────────────────────────────────────── */

.sc-input-area {
    display: flex;
    align-items: flex-end;
    padding: 12px 14px;
    border-top: 1px solid var(--sc-border);
    background: var(--sc-bg);
    flex-shrink: 0;
    gap: 8px;
}

.sc-input-area textarea {
    flex: 1;
    border: 1px solid var(--sc-border);
    border-radius: 12px;
    padding: 10px 14px;
    font-size: 14px;
    font-family: inherit;
    resize: none;
    min-height: 40px;
    max-height: 100px;
    line-height: 1.4;
    outline: none;
    transition: border-color 0.15s;
}

.sc-input-area textarea:focus {
    border-color: var(--sc-primary);
}

.sc-input-area textarea::placeholder {
    color: var(--sc-text-light);
}

.sc-send-btn {
    width: 40px;
    height: 40px;
    min-width: 40px;
    min-height: 40px;
    border-radius: 50% !important;
    background: var(--sc-primary) !important;
    color: #fff !important;
    border: none !important;
    cursor: pointer;
    display: flex;
    align-items: center;
    justify-content: center;
    flex-shrink: 0;
    transition: background 0.15s, opacity 0.15s;
    padding: 0;
    position: relative;
    overflow: visible;
    font-size: 0;
}

.sc-send-btn:hover,
.sc-send-btn:focus {
    background: var(--sc-primary-hover) !important;
    color: #fff !important;
}

.sc-send-btn:disabled {
    opacity: 0.4;
    cursor: not-allowed;
    background: var(--sc-primary) !important;
}

.sc-send-btn .sc-btn-icon {
    font-size: 18px;
    color: #ffffff !important;
}

/* ── Email capture overlay ────────────────────────────── */

.sc-email-overlay {
    display: none;
    position: absolute;
    inset: 0;
    background: rgba(255, 255, 255, 0.97);
    z-index: 10;
    flex-direction: column;
    align-items: center;
    justify-content: center;
    padding: 32px 24px;
    text-align: center;
}

.sc-email-overlay.sc-visible {
    display: flex;
}

.sc-email-overlay h3 {
    margin: 0 0 8px;
    font-size: 17px;
    color: var(--sc-text);
}

.sc-email-overlay p {
    font-size: 13px;
    color: var(--sc-text-light);
    margin: 0 0 16px;
    line-height: 1.5;
}

.sc-email-form {
    width: 100%;
    max-width: 280px;
    display: flex;
    flex-direction: column;
    gap: 10px;
}

.sc-email-form input[type="email"],
.sc-email-form textarea {
    width: 100%;
    padding: 10px 12px;
    border: 1px solid var(--sc-border);
    border-radius: 10px;
    font-size: 14px;
    font-family: inherit;
    outline: none;
    box-sizing: border-box;
}

.sc-email-form input[type="email"]:focus,
.sc-email-form textarea:focus {
    border-color: var(--sc-primary);
}

.sc-email-form textarea {
    resize: none;
    min-height: 60px;
}

.sc-email-consent {
    display: flex;
    align-items: flex-start;
    gap: 8px;
    text-align: left;
    font-size: 12px;
    color: var(--sc-text-light);
}

.sc-email-consent input[type="checkbox"] {
    margin-top: 2px;
    flex-shrink: 0;
}

.sc-email-submit {
    background: var(--sc-primary) !important;
    color: #fff !important;
    border: none !important;
    padding: 10px 16px;
    border-radius: 10px;
    font-size: 14px;
    font-weight: 600;
    cursor: pointer;
    transition: background 0.15s;
}

.sc-email-submit:hover,
.sc-email-submit:focus {
    background: var(--sc-primary-hover) !important;
    color: #fff !important;
}

.sc-email-submit:disabled {
    opacity: 0.5;
    cursor: not-allowed;
    background: var(--sc-primary) !important;
}

.sc-email-cancel {
    background: transparent !important;
    border: none !important;
    color: var(--sc-text-light) !important;
    font-size: 13px;
    cursor: pointer;
    margin-top: 4px;
    padding: 6px 12px;
}

.sc-email-cancel:hover,
.sc-email-cancel:focus {
    background: transparent !important;
    color: var(--sc-primary) !important;
    text-decoration: underline;
}

.sc-email-success {
    display: none;
    text-align: center;
}

.sc-email-success.sc-visible {
    display: block;
}

.sc-email-success .sc-check {
    font-size: 36px;
    margin-bottom: 8px;
}

/* ── Rate limit banner ────────────────────────────────── */

.sc-rate-limit {
    display: none;
    background: #fef3c7;
    color: #92400e;
    text-align: center;
    padding: 10px 14px;
    font-size: 13px;
    border-top: 1px solid #fcd34d;
    flex-shrink: 0;
}

.sc-rate-limit.sc-visible {
    display: block;
}

/* ── Powered by ───────────────────────────────────────── */

.sc-powered {
    text-align: center;
    font-size: 11px;
    color: var(--sc-text-light);
    padding: 6px 0;
    flex-shrink: 0;
    opacity: 0.6;
}

/* ── Mobile responsive ────────────────────────────────── */

@media (max-width: 480px) {
    #sc-panel {
        width: calc(100vw - 24px);
        height: 55vh;
        max-height: 420px;
        bottom: 78px;
        right: 12px;
        border-radius: 14px;
    }

    #sc-launcher {
        bottom: 14px;
        right: 14px;
        padding: 6px 14px;
        border-radius: 12px;
    }

    #sc-launcher .sc-icon-bubble {
        font-size: 18px;
    }

    #sc-launcher .sc-icon-label {
        font-size: 10px;
    }

    .sc-header {
        padding: 12px 14px;
    }

    .sc-header-title {
        font-size: 14px;
    }

    .sc-messages {
        padding: 12px;
        gap: 8px;
    }

    .sc-msg {
        font-size: 13px;
        padding: 8px 12px;
        max-width: 90%;
    }

    .sc-input-area {
        padding: 8px 10px;
        gap: 6px;
    }

    .sc-input-area textarea {
        padding: 8px 12px;
        font-size: 14px;
        min-height: 36px;
    }

    .sc-send-btn {
        width: 36px;
        height: 36px;
        min-width: 36px;
        min-height: 36px;
    }
}

@media (max-width: 480px) and (max-height: 700px) {
    #sc-panel {
        height: 50vh;
        max-height: 360px;
    }
}